Effective Date: December 2025
At Pomaikai Studio, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, whether it’s through our website, forms, or direct communications. Our goal is to make sure your information is handled safely and transparently while helping us deliver the high-quality custom fabrication and design services you expect.
1. Information We Collect
When you work with us, we may collect the following information to understand and fulfill your project needs:
- Contact information: name, email, phone number, address
- Project details: building plans, blueprints, inspiration images, measurements, and material preferences
- Payment information: credit card or bank details for project deposits and payments
- Other information: any details you provide during consultations or communications with our team
We only collect information necessary to provide our services efficiently and accurately.
2. How We Use Your Information
Your information is used for purposes such as:
- Preparing project proposals, estimates, and agreements
- Communicating with you regarding your project progress and updates
- Facilitating fabrication, delivery, and installation of your project
- Processing payments securely
- Ensuring quality control and addressing warranty or support issues
We do not use your information for marketing or any purpose outside of your project without your consent.
3. How We Protect Your Information
We take the security of your data seriously. We:
- Store information securely in ourz systems and restrict access to authorized personnel only
- Use secure methods to process payments and handle sensitive information
- Maintain confidentiality of all designs, blueprints, and project-related documents
4. Sharing Your Information
We do not sell or trade your personal information. Information may only be shared with trusted partners or suppliers as necessary to fulfill your project (e.g., fabrication partners or delivery services). In such cases, we ensure your data is protected.
5. Your Rights
You have the right to:
- Request access to the information we hold about you
- Request corrections or updates to your personal information
- Request deletion of personal information (subject to project completion and legal requirements)
To exercise these rights, please contact us at [Insert Contact Email].
6. Cookies and Website Data
Our website may use cookies and analytics to improve user experience. These are not used to identify individual clients or share information with third parties for marketing purposes.
7. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or services. Any updates will be posted on our website, with the “Effective Date” updated accordingly.
8. Contact Us
If you have any questions or concerns about your privacy or how we handle your information, please reach out to us:
Pomaikai Studio
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Address]
We’re committed to keeping your information safe while ensuring we can deliver your projects with care, quality, and precision.